Patient Collections Specialist - FT
Company: Titus Regional Medical Center
Location: Mount Pleasant
Posted on: May 12, 2022
Job: Patient Collections SpecialistPosition Summary
Reporting to the CFO, this role will be responsible for
communicating with patients to collect outstanding patient account
balances. This team member will need to be a self-starter
responsible for making daily calls to patients and negotiating
payments. This person must possess strong communication skills and
extensive experience in customer collections.Essential
- Monitor outstanding patient balances and prioritize accounts
for collection efforts.
- Communicate with patients to help them understand and meet
their financial obligations to the health system by negotiation
payment in full or arranging payment plans.
- Work in hospital and physician accounts for the most efficient
method to collect all outstanding patient balances.
- Build rapport and maintain positive consumer relations.
- Enhance the customer experience by offering payment options and
- Consistently follow-up on assigned accounts.
- Provide management with feedback and reports on collections,
areas where improvements are needed in the collection process and
areas of risk.
- Work with early-out and bad debt vendors on aged accounts.
- Other collection areas and events as designated.Work Experience
- Three or more years of experience in patient collections in the
- Epic experience preferred.Education
- High school degree or equivalent.
- Spanish speaking preferred.
- Strong communication and negotiation skills.Physical Demands
and Work EnvironmentLifting/Carrying Pushing/PullingLbs. % Time
Lbs. % Time1-10 34-66 1-10 34-6611-20 0-33 11-20 0-3321-50 0-33
21-50 0-3351-75 0-33 51-75 0-3376-100 0-33 76-100 0-33Movement %
TimeBend/Stoop/Twist 0-33Crouch/Squat 0-33Kneel/Crawl 0-33Reach
Above Shoulder 0-33Reach Below Shoulder 0-33Repetitive Arm
NoneRepetitive Hand 34-66Grasping 0-33Squeezing 0-33Climb Stairs
0-33Walking Uneven 0-33Walking Even 34-66Environment % TimeIndoors
67-100Outdoors 0-33Extreme Heat NoneDusty NoneExcessive Noise
0-33Equipment % TimeMotor Vehicles NoneFoot Pedals NoneWork near %
TimeMachinery NoneElectricity NoneSharps NoneChemicals 0-33Fumes
0-33Heights NoneVisionDepth Perception RequiredColor Not
RequiredPeripheral RequiredEndurance Hours at Once Total in 12HRSit
4 8Stand 1 2Walk 1 2
Keywords: Titus Regional Medical Center, Longview , Patient Collections Specialist - FT, Accounting, Auditing , Mount Pleasant, Texas
Didn't find what you're looking for? Search again!