Administrative Assistant- Secondary Market in Longview Oak Forest

Company: Austin Bank
Location: Longview
Posted on: January 16, 2020

Job Description:

SUMMARY: Assist the Secondary Market Mortgage Department Manager and the Mortgage Department Manager with day to day operations.include the following. Other duties may be assigned.Assist with the preparation of monthly and quarterly board and committee reports as required or requested.Assist lenders and loan assistants by answering phones or e-mails. Resolves problems and provides answers to questions relating secondary market loans.Assists with data entry for loan applications.Assists with ordering required third party vendor documents necessary for processing secondary market mortgage loans (i.e. credit reports, flood certificates, SSA verifications, tax transcripts, etc.) as requested by managers.Assist with document imaging and scanning for loan processing files.Assist with preparing files for electronic delivery to investors and creating shipping labels for notes to investors.Prepares general ledge entries for secondary market loans received for shipping to investors.Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the employee receives the best possible solution to his customers banking and financial needs. Helps promote a loyal relationship between the Austin Bank employees and their customer.Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval.Uphold and safeguard the organization\u0027s values particularly relating to ethics, integrity, and confidentiality both internally and externally.Handles confidential and sensitive information with proper discretion.Maintains established department and Bank policies, procedures, objectives, and quality assurance.Reports to work regularly and promptly. Maintains confidentiality at all times.Provides superior customer service.This position will report directly to the Secondary Market Department Manager.QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE: High school diploma, some college and or equivalent business experience in clerical/administrative assist responsibilities.LANGUAGE SKILLS: Ability to read and interpret financial and professional documents. Ability to write routine reports and professional correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the Bank and respond effectively to questions.MATHEMATICA SKILLS: Ability to calculate difficult mathematical equations asapplicable.COMPUTER SKILLS: Ability to operate a personal computer and Bank systems software with proficiency. Knowledgeable of Word, Excel and Windows and ability to learn other software as needed.REASONING ABILITY: Ability to apply commonsense understanding to carry out written or oral instructions. Ability to deal with problems involving several concrete variables in standardized situations.PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is moderate.The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all essential duties, responsibilities and requirements of personnel.

Keywords: Austin Bank, Longview , Administrative Assistant- Secondary Market in Longview Oak Forest, Administration, Clerical , Longview, Texas