Customer Service Representative (Paris, TX)
Company: Secured Assist
Location: De Kalb
Posted on: April 2, 2026
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Job Description:
Please apply on our website at SecuredAssist.com/Careers
Customer Service Representative 1 (CSR1) Job Summary Handle both
incoming and outgoing calls as it pertains to our client’s
accounts; System documentation to reflect all communications with
consumers; Review, quality control and accuracy of information is
required; Tracking all information including system documentation
and necessary logs; Basic office work as needed, and Following all
guidelines, rules, and policies for both our agency and our
clients. Qualifications Call center work experience preferred, but
not required. Strong interpersonal and communication skills. High
integrity & professionalism with the ability in all situations to
maintain a customer service demeanor. Self managed and focused to
maintain high levels of productivity in a work from home
environment. Ability to follow all rules, guidelines, policies and
procedures in all situations. Ability to read, write, and speak
English fluently. Working from Home Requirements: Home Office: You
must reside within 100 miles of 2805 Clarksville Street Paris, TX
75426 Must have the ability to pick up all equipment at the office
location as needed and required within appropriate time frames.
Personal Mobile Device High speed internet connection with the
ability to connect to your Secured Assist assigned system utilizing
a connection/ethernet cable: The Federal Communications Commission
(FCC) set the standard for broadband internet at 25 Mbps for
download speeds, and 3 Mbps for upload. To be considered “high
speed” your download speed should be higher than the 25 Mbps
standard, ranging anywhere from 100 to 1,000 Mbps. Salary/Benefits
$15.36 P/Hour health and welfare benefit of $4.93 P/Hour Medical,
Dental, Vision Plans available Paid Federal Holidays Paid sick time
and Paid vacation time Secured Assist, LLC is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity or national origin.
Keywords: Secured Assist, Longview , Customer Service Representative (Paris, TX), Customer Service & Call Center , De Kalb, Texas
