General Manager
Company: Raising Cane's
Location: Texarkana
Posted on: February 26, 2021
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Job Description:
*GENERAL SUMMARY:* The *General Manager* provides strategic
direction for their restaurant. This manager must maintain
operations and drive results his/her restaurant, through people
development, sales and profit growth. The manager must hire, train
and develop Crewmembers and Managers that share the Raising Cane's
values and culture. The Manager must convey the Cane's culture to
his/her crew and be a creative team player who likes to work hard,
have fun, and show sincere dedication to Raising Cane's. The
General Manager must ensure that the restaurant is always delivers
The Perfect Box, Fast, Friendly, Clean & Having Fun. *KEY
RESPONSIBILITIES AND AREAS OF FOCUS:* * *People Management:* Own
staffing in restaurant by providing timely feedback on interviews
to the management team; monitor selection process and all managers
roles in it. Ensure the restaurant environment is safe at all times
for both Crewmembers and Customers; oversee the correct
facilitation of the orientation process is being executed properly;
write and implement or monitor manager development and performance
plans; ensure performance plans are written and executed as needed;
make all final hire and separation decisions for restaurant and
ensure proper procedures are followed in regards to hiring,
promotions and separations. Creates or approves Management and
Crewmember schedules to ensure proper staffing levels for expected
sale volumes, while taking Crewmember availability payroll and
overtime costs; oversees the Management Team to ensure the
organization and implementation of the restaurant's training
program aligns with the standards of the company; own the
performance of the entire Crew; own Cane's Love in restaurant
through respect, recognition and reward; promote a work hard have
fun environment * *Financial Management:* Audit all facets of
operations deliver feedback and develop solutions to facilitate
improvements; have complete understanding of budget and cost trends
that impact operation; create a business plan; perform financial
analysis; control cash, property, product and equipment; builds
sales, control labor and food costs; meets all targets set by
Operations Leadership; set aggressive goals to drive business
metrics * *Operations Management:* Maintain restaurant cleanliness
and image; identify and communicate maintenance problems to the
Facilities Department; maintain all facilities to Raising Cane's
company standards; ensure communication is passed across
organization from the Operations Advisor to every Crewmember in the
restaurant. Use company provided tools to coach, mentor and develop
an high performing restaurant team; leverage the support of the
Restaurant Support Offices; ensure all risk management issues are
in compliance with company standards * *Business Development:*
Represent Raising Cane's in conjunction with the vision statement
in the local community, develop and execute local restaurant
marketing programs the restaurant using company guided strategies;
identify and know local trade area; plan and execute on an active
community involvement strategy that enhances the quality of the
customer experience and overall image of the Brand in the community
*ADDITIONAL REQUIREMENTS:* The intellectual and physical demands
described below are representative of what must be met by a
crewmember to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. * Minimum of
High School Diploma or GED required, some College preferred* Must
be 18 years of age or older* Proficient in a variety of technology
systems, especially Microsoft Office (Word, Excel, Outlook) and
able to adapt to new systems quickly* On occasion, may be required
to lift and carry, push or pull heavy objects up to fifty pounds;
kneel, bend or stoop, ascend or descend stairs; reach and grasp
objects*QUALIFICATIONS:* * Minimum of 5 plus years of previous food
service, retail or restaurant supervisory experience* Knowledge and
skills in analyzing profit and loss statements and overall
financial performance of restaurant* Knowledge and skills in
staffing* Knowledge of Labor Laws* Local restaurant marketing
experience a plus* Ability to lead, motivate, and empower the
Cane's Crewmembers to higher levels of performance* Ability to
align Crewmembers with Cane's culture by balancing seriousness and
having fun* Ability to manage basic tasks, the restaurant's
Crewmembers and fiscal operations* Takes initiative* Has excellent
verbal and written skills* Ability to manage all public dealings in
a professional manner* Ability to recognize problems and problem
solve* Ability to accept feedback and willingness to improve*
Ability to set goals, create plans, and convert plans into action*
Ability to measure performance, subjectively and objectively* Is a
Brand ambassador both in and outside of the restaurant *Connect
With Us!*Not ready to apply?--[Connect with
us](https://applymanagement-raisingcanes.icims.com/connect)--for
general
consideration.[](https://applymanagement-raisingcanes.icims.com/connect)
Keywords: Raising Cane's, Longview , General Manager, Executive , Texarkana, Texas
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