CHRISTUS Trinity Clinic - Physician Vice President
Company: CHRISTUS Health
Posted on: August 2, 2022
CHRISTUS Trinity Clinic
Physician Vice President - Ministry Medical Director -
The Vice President serves as the senior CHRISTUS Trinity Clinic
physician leader for the Ministry. He/she partners directly with
the Ministry Hospital President to develop strategic direction for
the Ministry & develop/grow relationships with independent
providers as well as employed providers. This individual will also
oversee all activities of our employed physicians and APCs, in
partnership with CTC's Vice President of Operations for the
Ministry. He/she will be responsible for provider communication,
working collaboratively with the CMO and Physician Directors of
Operations. The Vice President role will also have a weekly
clinical component in which they practice medicine and see
The CTC Physician Vice President works collaboratively with the
Ministry President and reports to the Clinic President. Direct
reports include the Physician Director of Operations and Clinic
Department Chiefs, as applicable.
The CTC Physician Vice President, with their dyad partner, will
work on and participate in discussions regarding any strategic,
financial, business, clinical, or administrative arrangements
related to their Ministry. This includes marketing, operations,
recruiting & credentialing, management of contractual
relationships, professional/technical fee billing, and financial
To actively participate in regularly scheduled meetings that
requires the attendance of the Physician Vice President. Regularly
communicate & collaborate with Clinic Administration as well as key
hospital leadership. Meet regularly with local and regional
physician leaders and their directors or managers and to
disseminate information and bring their concerns back to
administration. This includes sharing system goals, reviewing
material from Institute Chair or Operational meetings and reviewing
service line metrics and addressing hospital or clinic issues and
identifying variances and potential solutions. Additionally, be an
available resource and role model for all of those within the
1. He/she with their dyad partner, work in collaboration with key
hospital and regional leadership to serve in a key leadership role
in shaping the strategic direction and operational imperatives of
the Institute or Ministry.
2. With dyad partner, work with clinic administrators (Ops
Directors, Office managers, Practice supervisors) and physician
leaders (Chief/Leads) to identify the resources and opportunities
and reduce barriers to achieve key clinical operational and
performance goals, including, but not limited to access,
productivity, patient experience and clinical quality goals.
3. Facilitate and lead effective two-way communication between all
the above groups and front line clinicians to provide clarity of
current performance and challenges and identify strategic
initiatives to meet CHRISTUS' mission and enhance our culture of
1.Monitor costs, income, staffing, space requirements, and
standards of care such that the goals and objectives of the
Institute are attained and that steps are taken to improve
2. Ensure that the Ministry is meeting or exceeding financial
3. Oversee the Clinic's operating and capital budgets and hold
accountability for meeting approved budgets.
4. Recommend and implement approved changes in the fiscal plans of
the Clinic in response to revenue or expense variances and
operational changes to assure a sound overall financial
1. Provide direction and oversight of recruitment, mentoring,
onboarding, assimilation, and retention of physicians and advanced
2. Select, train, develop, and evaluate clinicians and initiate
personnel actions in accordance with values-based decision-making,
the Physicians Principles of Practice, and human resource
3. Develop and execute strategic growth plans to expand the
institutes clinical services to the community.
4. Be aware and communicate the needs of the institute regarding
other specialized services and assist in developing timely and
effective referral process.
5. Develop CHRISTUS' brand as a unified physician-led organization
for both internal and external marketing.
6.Seek opportunities to strengthen relationship and collaboration
with CHRISTUS hospital system partners.
Develop, implement, and maintain a "patient/referring
physician/customer service" focus.
2. Coordinate patient management workflows across all care sites to
minimize fragmentation of care with focus on transitions and
continuity of care along with access and timely referrals.
3. Ensure utilization of resources and appropriate staffing are
available to provide consistent, reliable, high quality care.
4. Work with administrative and physician leaders to develop
strategies and action steps to reach service and experience goals
and provide feedback and communicate plans with front line
clinicians and staff.
Provide direction and leadership in the implementation and
application of appropriate policies and procedures and standards of
2. Assist in maintaining established CHRISTUS Health and clinic
policies and procedures, including those related to overall
objectives, quality assurance, safety, and infection control.
3. Develop new or identify and correct deficient departmental
practice guidelines, policies, protocols and methodologies for
4. Communicate any changes to department policies and procedure and
ensure members are adopting and following them.
5. Work with the corporate compliance officer to assure compliance
with all regulations, accreditation, and CHRISTUS policies and
6. In concert with CHRISTUS Risk Management, work with the
Institute's providers to develop risk reduction strategies.
7. Track outcomes and trends and seek out input regarding
improvement in quality processes and outcomes.
8. Develop, maintain and utilize effective benchmarking system for
the Institute based on the best practices (using benchmarks from
such organizations as HealthGrades, MGMA)
9. Ensure that each clinic operates efficiently & achieves
productivity and quality targets while focusing on an environment
of "no harm".
10. Respond to complaints and resolve issues or problems that lead
to the complaints.
1. Annually evaluate physician leaders, providing coaching,
mentorship and leadership development.
2. Provide monthly feedback to chiefs and/or lead physicians about
3. Provide recognition of positive outcomes to physician leaders as
well as to individuals within the clinics.
4. Meet with clinicians to provide timely feedback to address and
resolve performance issues related to non-compliance of clinic
policies and/or procedures. When necessary have "courageous
conversations", perform work improvement plans (WIP) and if needed
refer to Physician Standards Committee.
5. Oversee the professional conduct of the clinicians within the
Ministry. This includes supervising and managing professional
activities and behaviors to ensure unbiased, accessible, efficient
6. Promoting an environment that encourages high-performance teams
and allows members to ask questions and raise concerns.
7. Attend training at least once a year to expand knowledge of
leadership skills, communication, quality or fiscal/financial
8. Be familiar with and execute Physician Principles of
1. Share aligned CHRISTUS professional values and can communicate
these values as well as the system goals
2. Support clinic initiatives by participating with administration
in their development and with regional physicians as an
3. Treat all team members fairly and respectfully.
4. Lead two-way communication between physician leaders, front line
clinicians and senior leadership.
5. Senior leadership about current trends, problems and activities
in the medical field to facilitate policy-making.
6. Provides clarity about direction and strategy of CHRISTUS
Trinity Clinic to physician leaders.
7. Communicate System & clinic performance, new initiatives to
clinic providers & staff in context
8. Facilitate regular team meetings (at least monthly) to
communicate performance of clinic, identify & implement
opportunities for improvement
9. Seek input and surfacing resistance/concerns, revising plans
based on input from on-site physicians and from staff involved in
10. Holds clinic leads accountable for doing what they committed to
do and for the outcomes and initiatives at the clinic
11. Tracks service outcomes and shares information and
interpretation with clinic leads and other physicians and staff
Measures of Performance:
The following are potential key performance indicators (KPI's) to
- Patient Satisfaction: Achieving 65th Percentile or higher
- Access Report: New patient access less than 7 days
- Open Provider Panel: 50% or greater by location
- Productivity RVU's: 65th percentile target
- Quality Dashboard: Per quality goal
- Associate engagement: 72% or greater
- In-basket management: No more than 20 items
- Referral Management Target 90% internal
- Profit Loss Meets MOB budget
Medical School graduate with a Doctor of Medicine or Osteopathy
degree from an approved medical school, or possession of Standard
Certificates as issued by the Educational Council for Foreign
Medical Graduates. Possesses an active, unrestricted medical
license in the state of practice and be Board Certification by
American Board of Medical Specialties or equivalent. Have five (5)
years or greater leadership experience in a multispecialty medical
Keywords: CHRISTUS Health, Longview , CHRISTUS Trinity Clinic - Physician Vice President, Executive , Texarkana, Texas
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