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Installation Manager

Company: Longview Cable Television Company Inc.
Location: Longview
Posted on: November 26, 2022

Job Description:

*Job Title: Installation Manager *
*Location: Longview Cable Television Company, Inc. *
*Department: Technical *
*Reports to: Plant Manager*

*Job Summary*:
This position reports to the plant manager and must be knowledgeable in the operations and maintenance of the cable system. Duties include supervision over installers, quality control, and moderate preventive maintenance on the cable system dealing with installation (residential and commercial), some service work with customer trouble calls and the necessary record keeping. He/she should be knowledgeable of installation construction techniques and equipment and must be able to perform all installation duties. He/she must be knowledgeable of all available services and programming.

*Job Duties: *
Primary Duty: The training and quality control of installers and their work. Follow-up quality control audits are mandatory and will be reported to the plant manager on a weekly basis.

* Should be knowledgeable about installation construction techniques and equipment.
* Should be knowledgeable and able to perform any duty described under the installer's and service technician's description.
* Answering customer questions about pricing, program content and cable TV technology.
* Maintain a professional appearance and vehicle appearance.
* Report emergencies so that proper authorities can be notified.
* Should be able to perform a moderate level of the company's defined method of preventive maintenance in regards to commercial and residential installation and all record-keeping associated with it.
* Report any customer service and employee issues, problems, improprieties or recommendations to the General Manager or Plant Manager in order to maintain the integrity and performance of the operation.
* Audit and review the quality and integrity of work performed by contract labor installers.
* Hire candidates for installation positions and terminate current installers/techs due to not performing duties outlined in the installer's job description.
* Administer training to new hires.
* Manage time clock system to ensure employees are adhering to policies.
* Measure production of installers using the workforce software.
* Maintain proper vehicle / tool /ladder inspections.
* Perform serviceability site surveys to determine if an address is serviceable with our company policies.

*Physical Demands*:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

*Work Environment*:
The work environment characteristics described here are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to high, precarious places, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate.

*Other: *
Successful candidate must pass random drug screenings and have a good driving record throughout employment. The candidate must be willing to establish residence within boundaries of the Longview Cable TV system. The candidate must be willing to be contacted by cell phone and receive calls at home as necessary to conduct system related business.

*Job Specifications*:
Education: High School Graduate or GED, Preferred completion of the NCTI curriculum for installer.

*Experience: *
Cable TV Technology and Operation with and prior experience in customer service.

*Knowledge: *Cable TV Principals and Technologies of the Cable TV plant. Expertise in all knowledge defined in the Installer's and service technician's knowledge section of his/her job description.

*LONGVIEW CABLE TV IS AN EQUAL OPPORTUNITY EMPLOYER.*

*LONGVIEW CABLE TV DOES NOT DISCRIMINATE BASED ON RACE, *
*COLOR, RELIGION, NATIONAL ORIGIN, AGE OR GENDER. APPLICANTS*

*MAY NOTIFY THE EEOC, FCC, OR OTHER APPROPRIATE AGENCY IF *
*THEY FEEL THEY HAVE BEEN DISCRIMINATED AGAINST.*

Job Type: Full-time

Pay: $19.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* On call
* Weekend availability

License/Certification:
* Driver's License (Required)

Work Location: One location%58047475%

Keywords: Longview Cable Television Company Inc., Longview , Installation Manager, Executive , Longview, Texas

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