Pharmacy Manager
Company: Walgreens
Location: Henderson
Posted on: January 17, 2023
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Job Description:
**Job Description:****Job Summary:**+ Responsible for leading,
directing, and managing Pharmacists and Pharmacy Operations Manager
performance and ensuring team member engagement. Ensures the
professional growth and development of Pharmacists and Pharmacy
Operations Manager.+ Responsible for driving overall compliance and
business results of the pharmacy across operations, quality,
clinical outcomes, and growth.+ Ensures proper pharmacy practice
including but not limited to monitoring/evaluating/implementing
prescription drug orders, dispensing prescription drug and device
orders, educating patients on the proper use or delivery of
medication, providing immunizations, completing drug regimen
reviews, providing patient counseling, and medication therapy
management. Responsible for compounding and labeling of drugs and
devices and proper and safe storage of drugs and devices.+ Acts as
a full-time pharmacist in their home store.**Job
Responsibilities/Tasks**Responsible for fulfilling
Pharmacist-in-Charge (PIC) requirements, upholding the board of
pharmacy, state, and federal law,ensuring all pharmacy personnel
complies with all requirements of federal and state pharmacy and
drug laws, rules, and regulations and providing direction and
supervision of Pharmacy Operations Manager, pharmacy technicians,
interns, and pharmacists.**Customer Experience**+ Engages customers
and patients by greeting them and offering assistance with products
and services. Resolves customer complaints, helps respond to
customers' requests in a timely manner, and answers questions to
ensure a positive patient experience.+ Models and shares customer
service best practices with all team members to deliver a
distinctive and delightful customer experience. Monitors customer
service provided by team members and offers reminders, training,
encouragement, and develops plans for improvement.+ Develops strong
relationships with customers by anticipating customer needs and
proactively offering services. Enhances customer experience by
increasing focus on healthcare services to improving health
outcomes and quality of life.**Operations**+ Upholds the compliance
and state licensure requirements as mandated by state legislation
and the Board of Pharmacy. Ensures the pharmacy operates in
accordance with all regulations, company policies and standards.+
Counsels patients and answers their questions regarding usage of
medicine, side effects, interactions, contraindications, patient
information privacy, generics, therapeutic interchanges,
over-the-counter products, and refers to a medical provider as
needed to ensure medication is taken properly and health needs
addressed+ Performs pharmacist tasks including compounding, drug
therapy reviews, verification, and medication management. Reviews,
interprets, and accurately dispenses prescribed medications.+
Accountable for ensuring the use of all elements of the Good Faith
Dispensing policy in conjunction with state and federal controlled
substance laws when filling prescriptions are followed by all
pharmacy personnel. The Product Review/Retail Fill Process
Pharmacist has the ultimate responsibility for ensuring that the
elements of Good Faith are present.+ Accountable for safe
medication storage, diversion monitoring and other key pharmacy
inventory activities.+ Follows-up with medical providers' offices
to clarify prescribed medications, dosages, refills, interactions
and, allergies to suggest alternative medications and answer
medical provider questions.+ Provides retail, clinical, wellness,
and other preventive healthcare services (i.e., immunizations).+
Partners with Central Pharmacy Operations for customer
registration, 3rd party reviews, and assists with resolving
customer issues. In virtual environments, conducts virtual product
reviews by following specific company procedures and
guidelines.**People & Performance Management**+ Supervises the
Pharmacy Operations Manager's execution of pharmacy operations,
including but not limited to record-keeping and auditing,
inventory, pharmacy maintenance, and core pharmacy workflow+
Supervises Staff Pharmacists in execution of core pharmacist
duties, including but not limited to patient care, provision of
healthcare services (i.e. immunizations) collaboration with medical
providers' offices, and inventory management+ Makes hiring,
promotion and performance management decisions. Addresses issues
and disciplines store team members, engages with Employee Relations
and Human Resources as appropriate.+ Develops employee performance
improvement plans and follows up according to deadlines.+ Monitors
and approves team member compensation.+ Promotes teamwork and
motivates team members by establishing expectations, tracking
results, showing enthusiasm, and sharing vision.+ Ensures
compliance with all company policies, applicable employment laws,
and is consistently fair in the treatment of all team members.+
Communicates regularly with team members through one-on-one
discussions, group meetings, soliciting input, answering questions,
and ensuring communication lines are open between management and
non-management team members.**Training & Personal Development**+
Maintains and enhances current knowledge and skills related to
pharmacy and healthcare by reading pharmacy related journals,
company publications, and communications. Maintains awareness of
developments in pharmacy care and pursues best practices that would
enhance performance and health outcomes through proper execution of
standard operating procedures. Stays up-to-date on state/ federal
law and policy changes.+ Obtains necessary certifications,
education credits, and completes training such as LTMP e-modules as
required by the Company. Follows performance improvement plans
offered by Store Manager.+ Seeks professional development by
monitoring one's performance, solicits for constructive feedback,
and leverages District Manager and/or Healthcare Supervisor as
mentor and coach.**Communications**+ Serves as liaison between
pharmacy, district, area, and support center to provide a
communication channel, respond to requests, provide feedback, and
implement initiatives.+ Conducts community outreach.**Business
Performance Management**+ Identifies sales opportunities to ensure
the growth and performance of the pharmacy.+ Responsible for
analyzing performance data, including pharmacy financial, customer
service, and inventory. Manages pharmacy asset protection
activities and oversees inventory management through Pharmacy
Operations Manager.**Business Planning**+ Develops and maintains
good relationships with the local medical community, including
physicians, nurses, and other health care providers.+ Collaborates
and builds strategic partnerships that result in win-win
results.**Job ID:** 1069337BR**Title:** Pharmacy Manager**Company
Indicator:** Walgreens**Employment Type:** Full-time**Job
Function:** Retail**Full Store Address:** 2126 US HIGHWAY 79
S,HENDERSON,TX,75654-04406-11212-S**Full District Office Address:**
2126 US HIGHWAY 79 S,HENDERSON,TX,75654-04406-11212-S**External
Basic Qualifications:**+ BS in Pharmacy or Pharm D Degree from an
accredited educational institution.+ Current pharmacist licensure
in the states within the district (or willing to obtain in 1 year)
per district guidelines.+ Certified Immunizer or willing to become
an immunizer within 90 days of hire.+ 1 year pharmacy experience in
a retail setting including prescription filling, recordkeeping,
legal compliance, pharmacy operations, pharmacy software and
technology systems and insurance billing. (some states may require
more specific pharmacy experience in which case those requirements
would take precedent).+ Experience performing prescription
dispensing activities and strong working knowledge of applicable
state and federal controlled substance laws.+ Performance rating of
"Achieving expectations" or higher on last performance review if
one is on file, and no written disciplinary actions in the last 12
months (Internal candidates only).**An Equal Opportunity Employer,
including disability/veterans**Walgreens (www.walgreens.com) is
included in the Retail Pharmacy USA Division of Walgreens Boots
Alliance, Inc. (Nasdaq: WBA), a global leader in retail pharmacy.
As America's most loved pharmacy, health and beauty company,
Walgreens purpose is to champion the health and wellbeing of every
community in America. Operating more than 9,000 retail locations
across America, Puerto Rico and the U.S. Virgin Islands, Walgreens
is proud to be a neighborhood health destination serving
approximately 8 million customers each day. Walgreens pharmacists
play a critical role in the U.S. healthcare system by providing a
wide range of pharmacy and healthcare services. To best meet the
needs of customers and patients, Walgreens offers a true
omnichannel experience, with platforms bringing together physical
and digital, supported by the latest technology to deliver
high-quality products and services in local communities
nationwide.**Preferred Qualifications:**+ Overall score of Exceeds
Expectations for the most recent performance review period.+ At
least 6 months pharmacy experience with Walgreen Co.**_An Equal
Opportunity Employer, including disability/veterans_**The following
information is applicable for San Francisco, CA applicants:
Pursuant to the San Francisco Fair Chance Ordinance, we will
consider for employment qualified applicants with arrest and
conviction records.To see the salary range for this position please
click here: Pay Transparency Pharmacy Manager
(https://jobs.walgreens.com/en/payrxm) . If you are applying on a
job board or unable to click on the link, please copy and paste
this URL into your browser
https://jobs.walgreens.com/en/payrxm**Shift:****Store:**
11212-HENDERSON TX
Keywords: Walgreens, Longview , Pharmacy Manager, Executive , Henderson, Texas
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