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Insurance Customer Service Representative

Company: SOONER INSURANCE AGENCY INC.
Location: Idabel
Posted on: September 21, 2022

Job Description:

MUST BE COMPUTER LITERATE, EXCELLENT PHONE, COMMUNICATION, AND PEOPLE SKILLS. CASH DRAWER EXPERIENCE WOULD BE HELPFUL. MUST BE ABLE TO DEAL WITH THE PUBLIC IN A VERY PROFESSIONAL AND COURTEOUS MANNER. INSURANCE QUOTING, APPLICATIONS, SERVICING OF POLICIES, AND PAYMENTS. EVENTUALLY EMPLOYEE WOULD NEED TO BE INSURANCE CSR LICENSED, AT NO COST TO THEM.Sooner Insurance Agency of Idabel, OK is hiring for an Insurance Customer Service Representative to join our growing team!Benefits for the Insurance Customer Service Representative:--- Bonus incentive based on individual/agency performance--- Paid time off - personal time and holidays--- Training provided Qualifications for the Insurance Customer Service Representative:--- Property & Casualty License is preferred--- Insurance experience is preferred--- Customer Service experience is preferred--- Strong phone contact handling skills and active listening--- Strong attention to detail--- Excellent analytical skills--- Works well in a fast paced environment--- Very strong interpersonal communication skills Responsibilities for the Insurance Customer Service Representative:--- Effectively manage large amounts of incoming calls--- Generate sales leads--- Identify and assess customers' needs to achieve satisfaction--- Build sustainable relationships of trust through open and interactive communicationProvide accurate, valid and complete information by using the right methods/tools Handle complaints, provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution--- Keep records of customer interactions, process customer accounts and file documents--- Take the extra mile to engage customers--- Job Type: Full-timePay: $12.50 - $15.00 per hourSchedule: Monday to FridayAbility to commute/relocate: Idabel, OK: Reliably commute or planning to relocate before starting work (Preferred)Education: High school or equivalent (Preferred)Experience: Office/ Customer Service: 1 year (Preferred)Work Location: One location

Keywords: SOONER INSURANCE AGENCY INC., Longview , Insurance Customer Service Representative, Hospitality & Tourism , Idabel, Texas

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