Shift Leader
Company: Kim s Convenience Stores Inc
Location: Pittsburg
Posted on: January 22, 2023
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Job Description:
We are searching for friendly, energetic, and highly motivated
candidates to join our team! The IHOP Restaurant Shift Leader helps
with directly supervising of IHOP restaurant's employees. The
following list details some of the specific responsibilities and
expectations of an IHOP Restaurant Shift Leader:--- Manage all
areas to achieve positive and consistent sales growth while meeting
or exceeding company goals in all profit and loss categories.---
Manage entire operation of restaurant during scheduled shifts,
which include daily decision making, consistent staff support,
positive and consistent guest interaction, proper scheduling and
planning while upholding standards, consistent excellent product
quality and maintaining high levels of cleanliness and
sanitation.--- Provide employees with consistent and appropriate
feedback to facilitate their development and enhance the overall
operation. Ensure that all employees adhere to the company's
uniform standards.--- Perform line checks in the galley throughout
the shift to ensure proper specifications on weights, temperatures,
cleanliness, and organization.--- Ensure that the unit is properly
staffed for all time periods. Staffing must be maintained at a
level to guarantee overall guest satisfaction for the goal of
increasing sales--- Interview, hire, and train the highest quality
hourly candidates.--- Conduct orientations to ensure a positive
first step for all new hourly employees, follow up with IHOPs
training program.--- Prepare reports at end of shift, which may
include Daily Sales Reports, Daily Cash Interims, Daily Labor
controls, and other such processes that ensure the control of all
company assets.--- Prepare food production checklists and ensure
the proper implementation of all company recipes as required.---
Order food, small wares, uniforms, and any other necessary products
to unit par levels to maintain the highest levels of operational
standards.--- Identify operational opportunities; create and
implement plans to address opportunities.--- Approve and sign all
food or beverage discounts of any kind.--- Ensure a safe working
and guest environment to reduce the risk of injury and accidents.
Promptly notify the Area Supervisor in the event of a guest or
employee accident or injury.--- Ensure that proper company security
procedures are in place to protect employees, guests and company
assets, including security of storeroom, freezer and office.---
Keep immediate supervisor promptly and fully informed of all unit
issues. Take prompt corrective action where necessary or suggest
alternative courses of action.--- Complete job responsibilities and
performance objectives in a timely and effective manner and in
accordance with company policies and procedures.--- Always project
a favorable image of IHOP to promote its goals and objectives and
foster and enhance public recognition and acceptance of all its
areas of endeavor.--- Perform all duties and responsibilities as
required or requested.--- Typically work indoors but may
occasionally work outdoors.--- Be willing to work nights, weekends,
and holidays when restaurants are busiest.--- Be willing to work
unpredictable hours to fill in for absent workers.--- Be aware of
changing events in the local area to ensure proper staffing.--- Be
willing to work at any local units or possibly relocate Benefits of
being IHOP Restaurant Shift Leader:
PI
Keywords: Kim s Convenience Stores Inc, Longview , Shift Leader, Hospitality & Tourism , Pittsburg, Texas
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