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Unit Support Assistant (Longview)

Company: Texas State Job Bank
Location: Longview
Posted on: February 11, 2020

Job Description:

Texas Workforce Commission (TWC) is seeking to fill a Unit Support Assistant (USA) position to join the Vocational Rehabilitation Department team. This position is located at 2124 Alpine, Longview, TX 75601.The Unit Support Assistant (USA) performs moderately complex (journey-level) social service or case management, administrative support and technical program assistance duties utilizing the RehabWorks system and other Texas Workforce Commission (TWC) automated resources. Work involves collecting, preparing, and reviewing cases to facilitate access to medical, educational, social, and other services; and providing intervention and frequent contact with individuals, facilities, and service providers. May train others. Works under general supervision, with limited latitude for the use of initiative and judgment.GENERAL DUTIES:- Assists in researching and analyzing statistical data.- Responds to customer referral sources and provider inquiries.- Develops and maintains tracking systems.- Coordinates performance appraisal systems for the VR Manager.- Provides mentoring.- Safeguards confidential information.- Provides support to the VR Manager as well as the Unit Support Coordinatoris small caseload and the Unit support team.- Works as a member of the office team to foster safety and security of office staff, customers and property at the work place.- Performs related duties as assigned.PREFERRED QUALIFICATIONS:- Eighteen (18) months experience in office practices and office support work using a personal computer in a Windows based environment.- Experience in applying purchasing procedures.- Experience in responding to work related inquiries.MINIMUM QUALIFICATIONS:Graduation from an accredited four-year college or university with major coursework in human services, social science, business, or a related field plus two years of full-time qualifying experience in social and rehabilitative services work, teaching and counseling persons with disabilities, social services, medical eligibility, or entitlement programs;Twelve semester hours of graduate study from an accredited college or university may be substituted for each year of the required qualifying experience;One additional year of full-time qualifying experience may be substituted for each year (30 semester hours) of the required college.Copy of official transcripts, certifications and/or credentials will be requested at the time of interview if applicable.Duty requires up to 10% travel (within the state of Texas) and the ability to lift 10 pounds.The salary for this position is $2,453.25 - $3,159.00 per month, depending on qualifications. TWC not only offers a competitive salary but the State of Texas benefits package includes health insurance, a retirement plan, and a variety of leave types. iLearn about TWC jobs and benefits at www.texasworkforce.org/twcjobs. iVETERANS:Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf.HOW TO APPLY:To be considered, please complete a State of Texas Application for Employment and submit only ONE of the following ways: apply online at www.workintexas.com (Preferred Method); or fax a completed State of Texas Application to 512-463-2832; or mail a completed application to Texas Workforce Commission, Human Resources Department, Room 230, 101 East 15th Street, Austin, Texas 78778-0001.A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Keywords: Texas State Job Bank, Longview , Unit Support Assistant (Longview), Other , Longview, Texas

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