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Team Member unit 939 Longview - West Loop

Company: Whataburger Ventures LLC
Location: Longview
Posted on: February 11, 2020

Job Description:

Description: The Team Member is a business partner responsible for fulfilling the purpose of Whataburger by promptly ensuring each customers experience meets or exceeds expectations. The Team Member fulfills these expectations by guaranteeing each customer a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly restaurant. To begin the path for career success at Whataburger. Team members will participate in a skills development program and will be required to achieve certification in specific stations associated with the position. .Requirements: --- Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a no excuses mentality. --- Supports food production through the preparation and stocking of various food items as directed by a member of management. --- Promotes excellence in customer relations to the rest of the team. --- Accurately reports all hours worked during a shift or week according to Company policy. --- Performs maintenance tasks as scheduled, or assigned. --- Actively participates in all current sales promotions/marketing events during work time. --- Operates all designated food production or customer service stations, as directed. --- --- Achieves certification at the specific stations associated with a position. --- Accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers. --- Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained. --- Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First Out (FIFO). --- Establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member. --- Supports customer service by stocking stations with an appropriate amount of items to assure continuous service. EDUCATION: --- High school diploma/GED or equivalent work experience EXPERIENCE: --- 0-6 months experience in general industry --- Demonstrated ability to communicate and maintain an effective working relationship with management and co-workers --- Demonstrated ability to work in a team environment KNOWLEDGE, SKILLS, AND ABILITIES: --- Some knowledge of the organization and its functions --- Some knowledge of working practices, procedures and techniques PROFESSIONAL CERTIFICATION: --- Food Safety Certification (may vary based on city, county and state requirements) WORKING CONDITIONS/TRAVEL REQUIREMENTS: Non-Exempt: --- Employee and Company will mutually agree on their availability based on needs of restaurants --- Working conditions exist to satisfactorily fulfill job responsibilities --- Must be able to work overtime occasionally PHYSICAL: --- Must be able to lift up to 35 lbs --- Must have the ability to stand during entire shift --- Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push --- Ability to read (Orders on tickets, Menu Board, receipts, etc.) --- Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items --- Frequent washing of hands PI117402739PandoLogic. Keywords: Customer Service Representative, Location: Longview, TX - 75601

Keywords: Whataburger Ventures LLC, Longview , Team Member unit 939 Longview - West Loop, Other , Longview, Texas

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