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Team Member - unit 700 - S Eastman Rd

Company: Whataburger Ventures LLC
Location: Longview
Posted on: March 22, 2020

Job Description:

The Team Member is a business partner responsible for fulfilling the purpose of Whataburger by promptly ensuring each customers experience meets or exceeds expectations. The Team Member fulfills these expectations by guaranteeing each customer a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly restaurant.To begin the path for career success at Whataburger. Team members will participate in a skills development program and will be required to achieve certification in specific stations associated with the position..

--- Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a no excuses mentality.--- Supports food production through the preparation and stocking of various food items as directed by a member of management.--- Promotes excellence in customer relations to the rest of the team.--- Accurately reports all hours worked during a shift or week according to Company policy.--- Performs maintenance tasks as scheduled, or assigned.--- Actively participates in all current sales promotions/marketing events during work time.--- Operates all designated food production or customer service stations, as directed.--- --- Achieves certification at the specific stations associated with a position.--- Accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers.--- Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained.--- Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First Out (FIFO).--- Establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member.--- Supports customer service by stocking stations with an appropriate amount of items to assure continuous service.EDUCATION:--- High school diploma/GED or equivalent work experienceEXPERIENCE:--- 0-6 months experience in general industry--- Demonstrated ability to communicate and maintain an effective working relationship with management and co-workers--- Demonstrated ability to work in a team environmentKNOWLEDGE, SKILLS, AND ABILITIES:--- Some knowledge of the organization and its functions--- Some knowledge of working practices, procedures and techniquesPROFESSIONAL CERTIFICATION:--- Food Safety Certification (may vary based on city, county and state requirements)WORKING CONDITIONS/TRAVEL REQUIREMENTS:Non-Exempt:--- Employee and Company will mutually agree on their availability based on needs of restaurants--- Working conditions exist to satisfactorily fulfill job responsibilities--- Must be able to work overtime occasionallyPHYSICAL:--- Must be able to lift up to 35 lbs--- Must have the ability to stand during entire shift--- Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push--- Ability to read (Orders on tickets, Menu Board, receipts, etc.)--- Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items--- Frequent washing of hands PI119166191

Keywords: Whataburger Ventures LLC, Longview , Team Member - unit 700 - S Eastman Rd, Other , Longview, Texas

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