At JCPenney, we share a passion for serving customers,
supporting our communities and being the best retailer for all
families. As a company founded on the Golden Rule, our success is
rooted in the belief that we treat everyone the way we would want
to be treated. At every touchpoint, customers will discover stylish
merchandise at incredible value from an extensive portfolio of
private, exclusive and national brands. Reinforcing this shopping
experience is the customer service and warrior spirit of
approximately 98,000 associates across the globe, all driving
toward helping customers find what they love for less time, money
Working at JCPenney means joining a dedicated team of associates
who are encouraged to be uniquely themselves in a safe, caring and
welcoming environment. It is a place where careers prosper,
accomplishments are celebrated and diversity flourishes. Its a
place thats meant for you.
As the General Manager you will create an environment of
outstanding customer service. You will drive sales and profit
through execution of an overall store strategy; including leading
and engaging the team and delivering on operational excellence
* Customer Service - Models and holds team accountable for
outstanding customer service. Engages associates and customers to
facilitate/deliver an enriching customer experience.
* Sales Reviews targeted sales and expense tools to quickly
identify and prioritize areas of opportunity; sets team direction
to maximize sales and deliver profitability targets. Actively
participates in peer group discussions to identify trends and/or
barriers to business performance.
* Team Development Actively walks the floor and coaches in the
moment to enhance each leaders ability to execute as well as
develop their own respective teams. Understands the strengths and
opportunities of each direct report and frequently conducts
* Team Recognition and Motivation Proactively identifies the most
effective ways to recognize associates that achieve superior
performance and motivates them to deliver on the company
* Specialty Businesses Leads the Salon Manager and/or Beauty
Manager and engages those associates to deliver on client service,
sales, and profit metrics.
* Performance Standards Consistently meets established performance
standards, including but not limited to product and service sales,
customer services, profit, productivity, and attendance.
Core Competencies & Accomplishments:
* Work Experience 3-5 years experience as a Retail General
Manager, ideally in a big-box retailer or in multi-unit specialty
retail * Education Bachelor degree or equivalent work experience *
Drives Performance - Holds self and others accountable to a higher
standard to achieve results; provides feedback, visibility and
recognition to the team.
* Strategic Vision Identifies strategies and objectives; provides
clear expectations and shares rationale behind decisions.
* Develops Talent Builds a diverse and high performing team;
provides feedback and stretch assignments to foster growth;
empowers the team to make critical decisions; rewards and
recognizes efforts and frequently discusses future opportunities
and development plans.
* Practices Candor An approachable and unguarded leader that shares
honest and constructive feedback with team; sincere with
In addition to a competitive wage, this position is eligible to
earn bi-annual incentive.
If eligible, we offer a competitive benefits package including
medical/dental/vision, term life insurance, paid vacation/holidays,
and 401(k) with company match. All associates are eligible for an
associate discount on JCPenney merchandise.
Job Title: General Manager - Texarkana, TX Location: Texarkana,
TX, United States
- /jobs/search?cf[jobaddress]= Job ID: 1104836
J.C. Penney Company Inc. Plano, Texas