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Special Assets/Loan Ops Admin Asst.

Company: Austin Bank
Location: Longview
Posted on: June 12, 2021

Job Description:

Include the following. Other duties may be assigned.Answers phones, places calls, resolves problems, and answers questions relating to bankruptcy and charged-off accounts.Open up and review daily mail and electronic filing notifications. Post Chapter 13 Trustee check payments.Responsible for repossession and liquidation of property, including, automobiles, recreational vehicles, and equipment.Prepares and mails all required notifications related to repossession and liquidation of property.Establish banks position in bankruptcy case by reviewing filed documentation such as petition and schedules and internal documentation such as notes, security agreements, titles, and UCC/u0027s.Assist with collection and judgment filing on all non-real estate loans. Assist customers with payment plans or settlements due to charge offs and judgmentsAssist with the preparation of monthly and quarterly board and committee reports as required or requested.Assist lenders and loan assistants by answering phones or e-mails. Resolves problems and provides answers to questions relating to loans, escrow, or banking.Assists with the billing of legal counsel.Assists with paying and calculating Blanket Policy coverage for vehicle and equipment insurance.Monitor accurate reporting to the credit bureaus and respond to credit bureau disputes as needed.Pay commissions on credit life and accident & health insurance sales. Pay commission on Gap policy sales.Report SBA data monthly and pay fees as applicableExhibits superior customer service as an Austin Bank team member. Demonstrates high-quality relationship-building techniques to ensure the employee receives the best possible solution to his customer/u0027s banking and financial needs. Helps promote a loyal relationship between the Austin Bank employees and their customers.Develop personal skills and capabilities through ongoing training, as provided by the company or elsewhere subject to Company approval.Uphold and safeguard the organization/u0027s values particularly relating to ethics, integrity, and confidentiality both internally and externally.Handles confidential and sensitive information with proper discretion.Maintains established department and Bank policies, procedures, objectives, and quality assurance.Reports to work regularly and promptly. Maintains confidentiality at all times.Provides superior customer service.This position will report directly to the Special Assets Manager.

Keywords: Austin Bank, Longview , Special Assets/Loan Ops Admin Asst., Other , Longview, Texas

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