Market Manager (Virtual)
Posted on: June 12, 2021
Founded in 2013 and based in Lafayette, Louisiana, Waitr is a
leader in on-demand food ordering and delivery. Waitr, along with
Bite Squad and Delivery Dudes, connect local restaurants to hungry
diners in underserved U.S. markets across three locals favorite
brands. Together they are a convenient way to discover, order and
receive great food from local restaurants, national chains and
grocery stores. As of June 30, 2020, Waitr and Bite Squad operated
in small and medium sized markets in the United States in over 725
Were redefining the dining experience by building a world-class
mobile ordering and delivery platform. Waitr & Bitesquad
marketplace is helping small businesses grow and acquire new
customers while also bringing concierge level convenience to
thousands of consumers. Our growth has been off the charts and has
no signs of slowing down.
As a Market Manager, you have the opportunity to be on the
forefront of the evolution and growth that the food delivery
industry is experiencing. Market Managers on the front lines of our
markets provide input on processes and strategies that allows us to
dominate our industry. Each day will bring about new challenges and
opportunities at Waitr/Bitesquad, from day-to-day operations of
your market to upward mobility within the company. You will
experience the flexibility of remote management and ultimately be
the owner of your respective market, allowing you to focus on
As the Market Manager youll drive daily operations and revenue
growth by collaborating with our restaurant partners & community.
Additionally you will partner with our customer support, dispatch
and leadership teams everyday! We are looking for a great leader
with knowledge of managing and engaging a team, as well as, a
data-driven and strategic thinker. You will set strategic
objectives and run the day-to-day operations for your given market.
Problem solving within a market is crucial as it grows continuously
and is ever-changing.
- Drive restaurant partner relationships via revenue growth &
- Partner with our catering department to service current
customers and add additional customers.
- Overseeing the installation and maintenance of restaurant tech
for optimal efficiency.
- Utilize operations data and feedback to understand market
behavior, areas for improvement and market trends.
- Responsible for the hands-on supervision and performance
management of direct reports.
- Liaison to the 1099 delivery workforce in your market,
including facilitating the activation of 1099 drivers.
- Collaborate with all departments at our headquarters (support,
payroll, recruitment, human resources, dispatch on delivery or
other issues etc).
- Associates or Bachelors degree preferred
- Training in receiving and delivering feedback from/to reports,
teams, and managers
- Experience in delivery driver cohort performance
- This role requires occasional air and car travel to field
offices and/or headquarters. Expected travel in local markets
should be 50% at maximum and more commonly limited to 25%. Travel
to other offices outside of your market is limited but
Nimble: You move fast and accurately in a dynamic
Logistical: Proactively seeks and finds ways to provide
the highest standards of efficiency.
Innovator: Generates and recognizes creative solutions
in varying work situations.
Team Player: Collaboration and strong communication
Effective Communicator: Demonstrates open, honest and
respectful written and verbal communication.
Results-Oriented: Productively focuses time and
resources on activities to produce quality results.
Forward-Thinking: Problem solver, do whatever it takes
Strategic Thinker: Views events and possibilities from
multiple perspectives. Understands the bigger picture and the
interdependencies and effects of other systems.
Ethical: Maintains and promotes individual and
organization integrity and values in the conduct of all
Waitr, Inc. is an Equal Opportunity Employer and Prohibits
Discrimination and Harassment of Any Kind: Waitr, Inc. is committed
to the principle of equal employment opportunity for all employees
and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Waitr,
Inc. are based on business needs, job requirements and individual
qualifications, without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran
status, sexual orientation, gender identity or expression, or any
other characteristics protected by federal, state or local
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
Keywords: Waitr, Longview , Market Manager (Virtual), Other , Nacogdoches, Texas
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