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Sales Support

Company: BWI Companies, Inc.
Location: Henderson
Posted on: June 13, 2021

Job Description:

Posting Details
Posted: June 3, 2021


Showing 1 location

Henderson, TX
Henderson, TX, USA

Job Details



Responsible for supporting all sales functions of the GTS staff, including answering and routing incoming calls, customer service, purchasing and sales reporting. Duties also include providing administrative support, coordinating travel, helping with trade shows and other sales support activities as required.

Key benefits for all Full Time BWI employees include 401(k) retirement plan with generous company match, health, dental & vision care plan options, flexible spending account and health savings account options, life & disability insurance, paid vacation, holidays, and a generous scholarship fund for dependents.

As a privately held company, BWI has over 60 years of successful sales growth and profitability. As an integral part of the BWI operations team, you will be growing with the industry leader in wholesale distribution of lawn & garden products. If being an important part of a successful business is something that gets you excited, this career opportunity may be exactly what you are looking for!


Essential Functions Statements

  • Answer and route all incoming sales calls.
  • Answer customer inquiries and help to resolve complaints and/or concerns, as necessary. Refer unresolved complaints to the GTS Assistant Manager.
  • Serve as the local buyer for all drop ship orders including purchasing, confirmation, and customer billing.
  • Handle all administrative duties as necessary to support the sales efforts of the GTS team.
  • Assist the manager with inventory management and purchasing as needed for select vendor lines.
  • Help maintain current information and pricing on all active vendor lines.
  • Maintain current contact information on all BWI outside sales staff.
  • Update staff quoting and sales data weekly using our internal database and generate reports weekly and as requested by the manager.
  • Arrange travel and accommodations as necessary for trade shows, customer events and other approved activities.
  • Perform all other duties as directed by the GTS Manager.


Competency Statements

  • Honest / Integrity Ability to be truthful and credible in the workplace.
  • Customer Oriented Ability to take care of the customers needs while following company procedures.
  • Phone Etiquette and People Skills Ability to converse with customers in a polite, friendly, and professional manner, even in difficult situations. Possess a strong desire to meet the customers needs and complete the necessary follow-up to satisfy the customer.
  • Multi-Tasks Ability to multi-task effectively while maintaining a professional and courteous demeanor.
  • Detail Oriented Ability to pay attention to the minute details of a project or task.
  • Teachable Able to receive instruction, coaching and feedback. Possesses a strong desire to learn and grow.
  • Reliable The trait of being dependable and trustworthy.
  • Responsible Ability to be held accountable or answerable for ones conduct.


Education: High School Graduate

Experience: One to two years related experience

Computer Skills: Proficiency in Microsoft Office applications (Excel, Word, PowerPoint); AS400 experience (preferred)

Other Requirements: Four-Year College Degree (preferred)

Keywords: BWI Companies, Inc., Longview , Sales Support, Other , Henderson, Texas

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