Service Supervisor

Company: ProFrac
Location: Longview
Posted on: January 26, 2023

Job Description:

Position Summary: Provides on-site supervision for all stimulation jobs. Acts as company's representative in dealings with customer on site. Prepares ready to work procedures with the service crew to include chemical loading, fluid testing, safety equipment, DOT requirements, customer work order and communicate any special instructions to other management or crew staff. Coordinates and supervises activities of transportation and material-moving equipment. Oversees all crew job activities from leaving home base to servicing at the job locations and return to home base.Essential Duties and Responsibilities:Responsible for all logistics including meeting with tank personnel and coordinating pre-job requirements.Performs a full range of supervisory responsibilities including training, scheduling of work, grievances, performance counseling, and recommendations for promotions, demotions and termination of employment. Ensures that all relevant Human Resources and HSE policies and procedures are followed and adhered to.Works with customers who have special request including tanks and wellheads. Communicates with them regarding the job before start, during and after service is completed.Apply knowledge of industry to analyze and manage day to day operations to ensure efficient and effective services for the customer.Ensure crew members are meeting customer and company requirements.Knowledgeable of Standard Operating Procedures (SOP) and adheres to SOP's.Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job.Verifies all dispatch information, load information, fluid, chemical, equipment are ready for service.Instructs crew members in job procedures, route to location, convoy procedures, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions.Confirms DOT regulations are observed by all drivers.Directs and supervises the designated representative to begin the equipment spotting procedure.Conducts a safety meeting with crew prior to start up, daily, and during job, if job changes occur after start up.Reviews the finished project with crew when service is complete, and oversees cleanup to prepare for return to home base.Prepares reports and schedules to ensure accuracy and efficiency.Inspects work performed to ensure that it meets specifications and established standards.Instructs work crew in work policies and procedures, and the use and maintenance of equipment.Investigates complaints about service and equipment, and takes corrective action.Oversees equipment maintenance to ensure that it is in working order. Confirms all equipment is operational.Identifies and recognizes changes in circumstances, with attentiveness to security violations or an emergency situation.Performs other related duties as required.Educational and Other Requirements:High School diploma or equivalent.Two to four years work related skill, knowledge, experience or vocational training preferred.Must pass the required SS I progression training course.General knowledge of principles and processes for providing customer and personal services.General knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.General knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.Sensitive to confidential information.Must work independently and as a member of team.Mental and Physical Requirements:Able to read, speak and write English.Strong physical and mental health to maintain demanding workload.Able to work under stressful conditions at times.Climbing - able to go up, down and over equipment in a safe manner using good judgment and proper safety equipment as is required.Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.Wear Common Protective or Safety Equipment such as but not all inclusive Safety Shoes, Glasses, Gloves, Hearing Protection, and Hard Hats.Position will consistently dictate 40 hours per week with frequent extended hours as business needs dictate.Position will require (24) twenty-four hours availability, with (7) seven day weeks when workload demands, with time off scheduled per current workload and other staff availability.Will require employee to be able to answer telephone calls (24) twenty-four hours as work conditions dictate.Using relevant information and individual judgment to ensure whether events or processes comply with laws, regulations or standards.Trouble shoots problems on equipment and processes and selects the correct method to resolve issue.Strong work ethics of integrity and honesty strives for excellence in all activities employing accompanying communication.Observing, receiving, and otherwise obtaining information from all relevant sources.Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.Analyzing information and evaluating results to choose the best solution and solve problems.Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.Dependable, reliable, fulfills responsibilities.The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.MOS: 1371 Combat Engineer, 5812 Military Working Dog Handler, 0313 Light Armored Reconnaissance Marine, 1800 Basic Tank and Assault Amphibious Crewman, 1812 M1A1 Tank Crewman, 2300 Basic Ammunition and Explosive Ordnance Disposal Marine, 2301 Basic Ammunition and Explosive Ordnance Disposal Officer, 2305 Explosive Ordnance Disposal Officer, 2336 Explosive Ordnance Disposal (EOD) Technician, 6172 Helicopter Crew Chief CH-46, 6173 Helicopter Crew Chief CH-53, 6174 Helicopter Crew Chief UH-1, 6178 VH-60N Presidential Helicopter Crew Chief, 6176 Tiltrotor Crew Chief MV-22, 6177 Weapons and Tactics Crew Chief Instructor, 6276 Fixed-Wing Aircraft Crew Chief KC-130, 7300 Basic Enlisted Flight Crew Marine, 6181 VH-XX Presidential Helicopter Crew Chief, 1302 Combat Engineer Officer, 12B Combat Engineer, 12H Construction Engineering Supervisor, 12N Horizontal Construction Engineer, 31K Military Working Dog Handler, 19K M1 Armor Crewman, 91A M1 Abrams Tank System Maintainer, 89D Explosive Ordnance Disposal Specialist, 89E Explosive Ordnance Disposal, 12Z Combat Engineering Senior Sergeant, 170B Electronic Warfare Technician, MA Master-At-Arms MWD, 0011772 Senior Explosive Ordnance Disposal Technician, 001177 Master Explosive Ordnance Disposal Technician, 002617 Basic Explosive Ordnance Disposal Technician, 114 URL - Explosive Ordnance Disposal (EOD) Warfare Officer, 648 LDO - Explosive Ordnance Disposal, 748 CWO - Explosive Ordnance Disposal, 9230 Explosive Ordnance Disposal Officer, EOD Explosive Ordnance Disposal, M00A Explosive Ordnance Disposal Mobile Unit, M05A Explosive Ordnance Disposal (EOD) Exploitation Specialist, 53E9 Explosive Ordnance Diver, G16A C-40A Crew Chief, G22A C-20/C-37 Crew Chief, 3P0X1 Military Police (MWD), 2A211A Special Operations Force/Personnel Recovery (SOF/PR) Integrated Communication / Navigation / Mission Systems Helper CV-22, 2A211 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Communication / Navigation / Mission Systems Helper, Helper, 2A212 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Instrument and Flight Control Systems Helper, 2A213 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Electronic Warfare Systems Helper, 2A231A Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Communication / Navigation / Mission Systems Apprentice CV-22, 2A231 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Communication / Navigation / Mission Systems Apprentice, 2A232 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Instrument and Flight Control Systems Apprentice, 2A233 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Electronic Warfare Systems Apprentice, 2A251A Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Communication / Navigation / Mission Systems Journeyman CV-22, 2A251 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Communication / Navigation / Mission Systems Journeyman, 2A252 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Instrument and Flight Control Systems Journeyman, 2A253 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Electronic Warfare Systems Journeyman, 2A271 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Communication / Navigation / Mission Systems Craftsman, 2A272 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Instrument and Flight Control Systems Craftsman, 2A273 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Electronic Warfare Systems Craftsman, 2A2X1 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Communication / Navigation / Mission Systems, 2A2X2 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Instrument and Flight Control Systems, 2A2X3 Special Operations Forces / Personnel Recovery (SOF/PR) Integrated Electronic Warfare Systems, 1T200 Pararescue Manager, 1T231 Pararescue Apprentice, 1T251 Pararescue Journeyman, 1T271 Pararescue Craftsman, 1T291 Pararescue Superintendent, 1T2X1 Pararescue, 1C200 Combat Control Manager, 1C211 Combat Control Helper, 1C231 Combat Control Apprentice, 1C251 Combat Control Journeyman, C271 Combat Control Craftsman, 1C291 Combat Control Superintendent

Keywords: ProFrac, Longview , Service Supervisor, Other , Longview, Texas