Sales Associate
Company: Boot Barn
Location: Texarkana
Posted on: January 27, 2023
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Job Description:
Overview Our Store Sales Associates are responsible for
providing an outstanding customer experience to all Boot Barn
customers. They embody the Boot Barn mission, vision and values in
all they do by developing selling and service skills, product
knowledge, merchandising and visual presentation skills and
point-of-sale proficiency. Our Sales Associates primary objective
is to delight our customers every day and achieve their personal
sales goals. ResponsibilitiesESSENTIAL DUTIES AND
RESPONSIBILITIESBy your actions foster a service and selling
culture, exceed customer expectations and build consumer
relationships that will be enduring.Ensure customers receive the
highest level of service through creating an engaging customer
centric selling and service environment, accurate product
knowledge, maintain SSC merchandising standards, and all other
components of customer service.Become an expert in our product
categories and the features and benefits of individual
products.Maintain and achieve measureable goals including: sales
per hour (SPH), units per transaction (UPT), average dollar per
transaction (ADT), customer capture rates and email capture
rates.Be informed and understand current merchandise promotions,
and current advertisements.Actively seek new ways to improve
metrics by partnering with the Store Manager and Assistant Store
Manager.Assist in floor moves, merchandising, display maintenance,
set up sales, and store housekeepingAssist in processing and
replenishing merchandise and participate in receiving and
monitoring floor stock.Adhere to all Company policies, procedures,
and practices including signing, pricing, OSR, and loss prevention
and comply with the Company's Time and Attendance policy and
procedures.Accurately and efficiently complete all sales
transactions and maintain proper cash and media accountabilities at
POS registers.ADDITIONAL RESPONSIBILITIESDemonstrate high degree of
professionalism in communication, attitude and teamwork with
customers, employees, corporate partners and vendors.Demonstrate
high level of quality of work, attendance and appearance.Adhere to
all Company Policies and Procedures and Safety Regulations.Adhere
to local, state and federal employment lawsWork varied hours/days
to meet the needs of the business.Ability to be flexible and
willing to work extended.Any additional duties assigned by
Management. QualificationsMINIMUM QUALIFICATIONSHigh School Diploma
or GEDDemonstrates good communication skillsGood timemanagement and
organizational skillsCOMPETENCIESCustomer Centric / Sales Driven -
Assesses customer experience within the store and promotes a
culture of customer engagement. Is attentive to customers and
understands their needs, offers products that are aligned with the
Consumers expectations. Continually searches for ways to improve
customer service.Ensure Effective Communication - Listens carefully
and attentively to others' opinions and ideas. Communicates
information clearly, concisely, and professionally.Establish Trust
- Follows through on commitments. Is honest and direct in dealing
with people. Promotes a culture of respect for, commitment to, and
compliance with Company values, beliefs, and standards. Ensures the
protection of confidential information.PHYSICAL DEMANDSIn general,
the following physical demands are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
allow differently-abled individuals to perform the essential
functions of the jobStanding or walking for 75% of scheduled
shifts.Bending, stooping, kneeling and squatting occasionally
throughout scheduled shifts.Required to lift, move and carry up to
40 pounds.Ability to use a ladder and/or step stool
occasionally.Ability to read, count and write to accurately
complete all documentation and reports.Must be able to see, hear
and speak in order to communicate with employees, SSC partners,
customers and vendors.Specific vision abilities include close
vision, distance vision, peripheral vision, depth perception and
ability to adjust focus.Manual dexterity required using hands to
finger; handle, feel and type; reach with hands and arms .Boot
Barn, Inc. reserves the right to make exceptions to, modify or
eliminate this document or its content. This document supersedes
all previous policies, procedures or guidelines pertaining to this
subject.
Keywords: Boot Barn, Longview , Sales Associate, Other , Texarkana, Texas
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