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Service Supervisor

Company: FTSI Logistics
Location: Longview
Posted on: May 16, 2019

Job Description:

Position Summary: Provides on site supervision for all stimulation jobs. Acts as company's representative in dealings with customer on site. Prepares ready to work procedures with the service crew to include chemical loading, fluid testing, safety equipment, DOT requirements, customer work order and communicate any special instructions to other management or crew staff. Coordinates and supervises activities of transportation and material-moving equipment. Oversees all crew job activities from leaving home base to servicing at the job locations and return to home base. Essential Duties and Responsibilities: * Executes onsite supervision of all stimulation jobs. * Performs a full range of supervisory responsibilities including assisting in and making recommendations regarding hiring, training, scheduling of work, grievances, performance counseling, and recommendations for promotions, demotions and termination of employment. Ensures that all relevant Human Resources and HSE policies and procedures are followed and adhered to. * Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job. * Verifies all dispatch information, load information, fluid, chemical, equipment are ready for service. * Instructs crew members in job procedures, route to location, convoy procedures, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions. * Confirms DOT regulations are observed by all drivers. * Communications with the customer regarding the job before start, during, and after service complete. * Directs and supervises the designated representative to begin the equipment spotting procedure. * Conducts a safety meeting with crew prior to start up and during job if job changes occur after start up. * Reviews the finished project with crew when service is complete, and oversees clean up to prepare for return to home base. * Prepares reports and schedules to ensure accuracy and efficiency. * Inspects work performed to ensure that it meets specifications and established standards. * Instructs staff in work policies and procedures, and the use and maintenance of equipment. * Investigates complaints about service and equipment, and takes corrective action. * Oversees equipment maintenance to ensure that it is in working order. Confirms all equipment if operational. * Identifies and recognizes changes in circumstances, with attentiveness to security violations or an emergency situation. * Performs other related duties as required. Educational & Other Requirements * High School diploma or equivalent. * Two to four years work related skill, knowledge, experience or vocational training preferred. * General knowledge of principles and processes for providing customer and personal services. * Sensitive to confidential information. * Must work independently and as a member of team.SDL2017

Keywords: FTSI Logistics, Longview , Service Supervisor, Other , Longview, Texas

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