Tier 2 IT Support Technician (Temp-to-hire)
Company: Elwood Staffing Services, Inc.
Location: Longview
Posted on: September 16, 2020
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Job Description:
Tier 2 IT Support Technician--(Temp-to-hire)Longview,
Texas--Monday-Friday, 8am-5pm--To apply, please send resume
to:--kate.fox@elwoodprofessional.com--COMPANY PROFILE:Technology
design solutions for contract services, virtualization,
infrastructure, security, phone systems, and audio visualTeam of
computer technologists, solution specialists, distributors and
manufacturers--WHAT THIS COMPANY OFFERS YOU: Tier 2 IT Support
TechnicianCompetitive Medical, Vision, and Dental benefitsHoliday
Pay, Vacation Pay, and PTO401KOn the job training!Fast-paced,
quickly changing environment--THE ROLE YOU WILL PLAY: Tier 2 IT
Support TechnicianProvide remote assistance to clients via software
platformProcess service tickets efficiently, and facilitate
centralized service operationsAssist on-site clients as
necessaryUtilize internal systems to effectively adhere to company
procedures and policiesOperate current level technology at an
administrator level to resolve client technology
problemsResponsibilities will include:General desktop support
(Windows 7,8, and 10, Mac, iOS, Android)Troubleshooting,
investigating, and research skillsStandard cyber security
knowledgeMicrosoft Office365 (software and administration)Networked
printer configurationQuickBooks usage and
troubleshootingVirtualization (Windows Hype- V/ VMWareFirewall
configuration (VPN- software and p2pEmail systems
(imap/exchange)AV/antimalware
configuration/management/troubleshooting--BACKGROUND PROFILE: Tier
2 IT Support Technician3-5 years with IT support experience;
advanced Tier 1 or Tier 2 supportAbility to quickly move from one
task to the next; a great deal of variety and troubleshooting
throughout the dayAbility to provide remote assistance to users
(work within company's office)Excellent written and verbal
communication skills are requiredPlease send resume
to:--kate.fox@elwoodprofessional.com
Keywords: Elwood Staffing Services, Inc., Longview , Tier 2 IT Support Technician (Temp-to-hire), Professions , Longview, Texas
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