Network Technician
Company: Windstream
Location: Texarkana
Posted on: March 18, 2023
Job Description:
Description
***Please note that this position follows an initial Union job
bidding process***
Posting Expires 3/10/23
About the Role: - -
Windstream's team of -Network -Technicians -are vital team members
who represent our -field operations -that connects homeowners,
small business, enterprise and carrier partners across the United
States. Our team of -Network -Technicians care about technology and
connecting customers to products they value. Through providing
technical expertise and customer support, our -Network -Technicians
create meaningful connections with customers that create long-term
relationships. -
What -You'll Do: -
- Support and promote products and services generally purchased
and used by residential customers or small businesses. These
products, services, and equipment may include but are not limited
to: -Voice Services, -Data Services, -Video Services, -Network
-Services, -Transport -Services - -
- Perform other work as business needs demand including but not
limited to installation, repair, support, and promotion of products
and services generally purchased and used by business customers.
-
Qualifications - External
Do -You -Have? - -
- A -valid driver's license and a safe driving record -
- Ability to -complete prerequisite training and testing.---
-
- Ability to -identify all colors of a color-coded cable.
-
- Ability -to effectively communicate with the public, co-workers
and managers. -
- Ability -to multi-task, work with minimal supervision, follow
written and oral instructions, show attention to detail and
demonstrate problem-solving skills. -
- Must be available for overtime, after hours call-outs or work
during non-scheduled hours. -
- Ability -to work assigned schedules including weekends and
-Holidays. -
- Ability to -lift -50-75 lbs. -
- Ability to work -with and maintain -assigned tools and
equipment. -
- Must be neat in appearance, be able to write legibly, and
prepare and maintain neat and accurate records. -
- Must be willing and ready to work in any assigned location and
to attend schools for training, which may require -over night
-travel as determined by the Company. -
- Must demonstrate the ability to learn and use a variety of
current and future applications, test systems or information
systems as they are developed. -
- Must have a minimum of 5 years of related experience/education
to include customer service and/or related telephony fields.
-
- Must have a working knowledge of telephony outside plant
including but not limited to drops, cross-boxes, fiber systems,
terminals, etc. -
- Must have a working knowledge of computers and any applicable
applications. -
- Must be capable of working aloft and successfully complete all
necessary safety training including "Working Aloft and Ladder
Safety". -
- Must meet weight requirements as defined in Windstream's Safe
Load Limits for Equipment and Ladders Policy. -
- Must have knowledge of digital switching, transport systems
(i.e. -SONET, DS3, DS1, analog fiber), ISDN, DSL, analog and
digital data, PX, and VOIP.--- -
- Must participate in WINDSTREAM Rewards program, which includes
selling and/or referring Company products and services to
existing/potential customers. -
- Must reside within a reasonable distance of assigned reporting
center. -
Even -Better: - - -
Knowledge in the following areas:--- -
- DS1/DS3 installation, testing, and troubleshooting -
- Analog Transport installation, testing, and troubleshooting
-
- SONET OC-3/12/48 installation, testing, and troubleshooting
-
- WDM/CWDM/DWDM installation, testing, and troubleshooting
-
- EWSD programming and trouble shooting -
- EWSD Translations -
Experience with the following vendors/ models of transport
equipment:--- -
- Tellabs (AFC) DLC -
- Zhone -AccessNode -DLC -
- Calix C7 DLC/DSLAM -
- Lucent DSLAM -
- Hatteras HN4000 -
- Optelian -WDM/CWDM/DWDM -
- Adtran TA3000 -
- Adtran 1148/1248 DSLAM -
- Adtran 2820 multiplexer -
- Adtran 5000 -
- Juniper M10/M170 -
- Alcatel DML 3 X 50 Rockwell -
- Alcatel 7470 -
- Fujitsu 2400 TRIB -
- Fujitsu 150 -
- WideBank -DCS -
- Turin -
-Experience with the following models/ vendors of test equipment:
-
- T-COM -
- T-Bird -
- Acterna 2310 -
- JDSU 6000 GigE test set -
- JDSU HST-3000 test set/ Dynatel 965 -
Our -Benefits: - -
- Medical, Dental, Vision Insurance Plans -
- 401K Plan -
- Health & Flexible Savings Account -
- Life and AD&D, Spousal Life, Child Life Insurance Plans
-
- Educational Assistance Plan -
- Identity Theft, Legal, Auto & Home and Pet Insurance -
About US: - -
Windstream Holdings, Inc., -is a leading provider of -advanced
-network communications and technology -solutions -for consumers,
small businesses, enterprise organizations and carrier partners
across the U.S. -
Actual base pay for this job will depend on the candidate's primary
work location and other factors, such as relevant skills and
experience.QualificationsThis is a safety sensitive position.Job
Category: BargainingPrimary Location: US-Texas-TexarkanaOther
Locations:
EEO Statement:
Windstream is an equal opportunity employer. At Windstream, we
celebrate the authenticity and uniqueness of our people and their
ideas. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, age,
national origin, genetic information, protected veteran status,
current military status, disability, sexual orientation, gender
identity, marital status, creed, citizenship status, or any other
status protected by law, and to give full consideration to
qualified disabled individuals and protected veterans. The diverse
voices of our employees fuel our innovation and our inclusive
culture. Employment at Windstream is subject to post offer,
pre-employment drug testing.
Keywords: Windstream, Longview , Network Technician, Professions , Texarkana, Texas
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