Customer Service Rep(06583) - 1600 S. Jefferson
Company: Domino's
Location: Mount Pleasant
Posted on: May 16, 2022
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Job Description:
Job Description
ABOUT THE JOBYou got game? You got spring in your step? You want
the best job in the world! And schedules that work with you, not
against you? That's right, we live to beat the rush and make it
possible to make, bake or take pizzas during the hungry hours of
the day and night, part or full time. You'll have plenty of time
left over for school, hanging with your friends, or whatever. Sound
good? Even if you just need a second job for some extra cash,
Domino's Pizza is the perfect place for you.We are searching for
qualified customer service reps with personality, exceptional
people skills and a positive attitude. We're growing so fast it's
hard to keep up, and that means Domino's has lots of ways for you
to grow (if that's what you want), perhaps to management, perhaps
beyond. Whether it's your hobby, main-gig, or supplemental job,
drop us a line. We're bound to have just the thing for
you.ADVANCEMENTMany of our team members began their careers as
delivery drivers and today are successful Domino's franchise
owners. From customer service representative to management, General
Manager to Manager Corporate Operations or Franchisee, our stores
offer a world of opportunity.DIVERSITYOur mission is to recognize,
appreciate, value and utilize the unique talents and contributions
of all individuals. To create an environment where all team
members, because of their differences, can reach their highest
potential.SUMMARY STATEMENTWe take pride in our team members and
our team members take pride in Domino's Pizza! Being the best pizza
delivery company in the world requires exceptional team members
working together. At Domino's Pizza, our people come first!JOB
REQUIREMENTSYou must be 16 years of age or older with outstanding
people skills and outgoing positive personality. Willing to work
hard and as a TEAM!General job duties for all store team members
Operate all equipment. Receive and process telephone orders. Stock
ingredients from delivery area to storage, work area, walk-in
cooler. Prepare product. Clean equipment and facility approximately
daily. TrainingOrientation and training provided on the
job.Communication SkillsAbility to comprehend and give correct
written instructions. Ability to communicate verbally with
customers and co-workers to process orders both over the phone and
in person.Essential Functions/Skills Ability to add, subtract,
multiply, and divide accurately and quickly (may use calculator).
Ability to enter orders using a computer keyboard or touch screen.
Must be able to make correct monetary change. Verbal, writing, and
telephone skills to take and process orders. Motor coordination
between eyes and hands/fingers to rapidly and accurately make
precise movements with speed.WORK CONDITIONSExposure to: Varying
and sometimes adverse weather conditions when removing trash and
performing other outside tasks. In-store temperatures range from 36
degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Exposure to cornmeal dust. Close quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher. Sharp
edges and moving mechanical parts.SENSING Talking and hearing on
telephone. Near and mid-range vision for most in-store tasks. Depth
perception. Ability to differentiate between hot and cold
surfaces.TEMPERAMENTSThe ability to direct activities, perform
repetitive tasks, work alone and with others, work under stress,
meet strict quality control standards, deal with people, analyze
and compile data, make judgments and decisions.PHYSICAL
REQUIREMENTS including, but not limited to the following:Standing:
Most tasks are performed from a standing position.Walking: Surfaces
include ceramic tile "bricks" in work areas. Height of work
surfaces is between 36" and 48".WalkingFor short distances for
short durations. No sitting.LiftingBulk product deliveries are made
twice a week or more and are unloaded by the team member using a
hand truck. Deliveries may include cases of ingredients and
supplies weighing up to 50 pounds with dimensions of up to 3' x
1.5'. Cases are usually lifted from floor and stacked onto shelves
up to 72" high.Carrying Large cans, weighing 3 pounds, 7 ounces,
are carried from the workstation to storage shelves. Occasionally,
pizza sauce weighing 30 pounds is carried from the storage room to
the front of the store. Trays of pizza dough are carried three at a
time over short distances, and weigh approximately 12 pounds per
tray.Pushing To move trays which are placed on dollies. A stack of
trays on a dolly is approximately 24" - 30" and requires a force of
up to 7.5 pounds to push. Trays may also be pulled.STOOPING/BENDING
Forward bending at the waist is necessary at the pizza assembly
station. Toe room is present, but workers are unable to flex their
knees while standing at this station.Duration of this position is
approximately 30 - 45 seconds at one time, repeated continuously
during the day. Forward bending is also present at the front
counter and when stocking ingredients. CROUCHING/SQUATTINGPerformed
occasionally to stock shelves and to clean low areas.REACHING
Reaching is performed continuously; up, down and forward. Workers
reach above 72" occasionally to turn on/off oven controls, change
prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal
from a plastic barrel, or washing dishes. Workers reach forward
when obtaining topping ingredients, cleaning work surfaces, or
answering phones.HAND TASKS Eye-hand coordination is essential. Use
of hands is continuous during the day. Frequently activities
require use of one or both hands. Shaping pizza dough requires
frequent and forceful use of forearms and wrists. Workers must
manipulate a pizza peel when removing pizza from the oven, and when
using the rolling cutter. Frequent and/or forceful pinching is
required in the assembly of cardboard pizza boxes. Team Members
must be able to grasp cans, the phone, the pizza cutter and pizza
peel, and pizza boxes.MACHINES, TOOLS, EQUIPMENT, WORK AIDSTeam
Members may be required to utilize pencils/pens, computers,
telephones, calculators, TDD equipment, pizza cutter and pizza
peel.
Keywords: Domino's, Longview , Customer Service Rep(06583) - 1600 S. Jefferson, Sales , Mount Pleasant, Texas
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